Office clerk job description: what you'll do and what to write on your resume
Applying for an office clerk job at a company, school or government office? Copy the duties below into your resume, then read what the interview asks.
Duties to write on your resume
Start each line with what you did. Keep the ones you've really done.
Filed paper and digital documents in the right folders so they were easy to find
Entered data into spreadsheets and company records, checking each entry for mistakes
Answered phone calls and emails, then passed messages to the right person
Sorted and delivered incoming mail, parcels and documents around the office
Photocopied, scanned and printed documents for staff and managers
Prepared simple letters, reports and forms using Word and Excel
Kept office supplies stocked and told the supervisor when items ran low
Updated records and tracked requests so deadlines were not missed
No office job yet? Use the same lines for school projects, a family business or volunteer work, and say where.
A resume objective you can adapt
Organized and detail-minded graduate looking for an office clerk job, ready to handle filing, data entry and daily paperwork accurately and on time.
Skills employers ask for
Basic Word and Excel
Neat filing and record keeping
Typing quickly and accurately
Clear writing and speaking in English and Filipino
Following instructions and meeting deadlines
What the interview asks
Why do you want to work as an office clerk? Say you like organized work and keeping records right, and name one real reason for this company.
How do you keep documents organized? Describe a simple system, like labeled folders and a checklist, and give an example from school or work.
What would you do if you found a mistake in a record you already filed? Say you would fix it, tell your supervisor and check for similar errors.
How do you handle many tasks with the same deadline? Explain that you list the tasks, ask your supervisor which comes first and finish them one by one.
Most posts ask for at least a senior high school diploma, and many prefer some college.
Practice basic Word, Excel and typing. Many employers give a short computer test.
Prepare a resume, a valid ID and your government numbers such as SSS, PhilHealth, Pag-IBIG and TIN.
Apply online or send your resume to the company. Some offices also accept walk-in applicants.
Expect a short interview, and sometimes a typing or filing test. After a job offer, you may be asked for an NBI clearance and a medical certificate.
What the work is like
You sit at a desk for most of the day, with some walking to deliver papers or use the printer. The hard part is staying careful and accurate when the same tasks repeat and deadlines pile up.
Questions
Do I need experience to work as an office clerk?
Not always. Many offices hire fresh graduates and train you, especially if you can type well and use Word and Excel.
Is office clerk work part-time?
Mostly full-time with regular office hours. Some offices hire part-time clerks or students for filing and encoding.
What should I study to become an office clerk?
Most posts accept any senior high school strand or college course. Business, office administration and computer courses help.
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