DayShiftby Catalyst OutsourcingAll jobs

General/Admin VA

About the role

Join a finance business in a part-time General/Admin VA role where you will keep day-to-day operations organised and moving smoothly. You will own core administrative support across inbox and calendar management, document preparation, records organisation, data upkeep, and coordination tasks that help reduce manual, repetitive work and support business growth. Key Responsibilities Manage email inboxes by sorting, flagging, drafting replies, and escalating priority messages Maintain calendars, schedule meetings, and resolve scheduling conflicts across time zones Prepare and format documents, spreadsheets, and presentations to required standards Organise digital files and records in shared drives using consistent naming conventions and folder structures Perform accurate data entry and keep CRM records updated and de-duplicated Arrange travel, accommodation, and bookings, and prepare itineraries Follow up with vendors and suppliers on quotes, orders, invoices, and outstanding requests Help offload manual, repetitive administrative tasks that support business scaling Support the organisation of work related to leading a team of 30+ Assist with digitalising training materials and administrative processes related to trainings Key Performance Indicators Inbox response and triage turnaround time Calendar accuracy and scheduling conflict rate Data entry and CRM record accuracy On-time completion of assigned admin tasks Typical Deliverables Maintained inboxes and an up-to-date, conflict-free calendar Formatted documents, spreadsheets, and presentations Organised file systems and accurate CRM records Confirmed travel itineraries and resolved vendor follow-ups Organised administrative workflows that reduce manual, repetitive work Structured training-related files or materials prepared for digital use What We're Looking For You work well independently and can handle routine tasks without needing close supervision You are highly organised and protect schedules, records, and…

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