Telemarketing VA (Malaysia)
About the role
Join a real estate business as a part-time Telemarketing VA focused on outbound calling, lead qualification, and appointment setting from Malaysia. In this role, you will own consistent outreach activity, manage follow-ups, and help keep a reliable flow of qualified opportunities moving to the sales team while also supporting wider admin and coordination needs.
Key Responsibilities
Conduct warm and cold outbound calls through assigned prospect and lead lists
Qualify prospects against set criteria and identify genuine buying interest
Handle common objections and reposition the offer to keep conversations moving
Book and confirm appointments, consultations, or demos in the calendar
Log every call outcome, disposition, and next step in the CRM
Work the follow-up pipeline, re-contacting prospects who have not yet committed
Meet daily and weekly outreach and appointment-setting targets
Support lead follow-up and related admin work that helps free up day-to-day operational time
Contribute to social media management support as part of the wider virtual assistant function
Bring an entrepreneurial mindset to help bounce around ideas and support business growth
Key Performance Indicators
Outbound calls made and connected decision-maker conversations
Lead qualification rate and appointment booking rate
Appointment confirmation and show-up rate
CRM disposition accuracy and call logging completeness
Typical Deliverables
Consistent daily outbound calling activity from Malaysia
Qualified, booked appointments passed to the sales team
Confirmed calendar bookings with reduced no-shows
Accurate CRM call dispositions and follow-up records
Reliable support across follow-up, admin, and operational coordination tasks
What We're Looking For
Customer service experience and confidence speaking with prospects by phone
Strong organization skills and the ability to manage follow-ups carefully
A proactive, dependable working style with consistent daily output
Comfort working through both warm…
Preparing the application form…