Telemarketing VA (Malaysian)
About the role
Join a real estate team as a part-time Telemarketing VA supporting outbound prospecting and appointment setting from Malaysia. You will own daily calling activity across warm and cold lead lists, qualify interest, handle objections, and keep a reliable follow-up pipeline moving so qualified opportunities are consistently passed to the sales team.
This role is focused on calling Singapore property leads, booking Zoom appointments for consultants, and maintaining accurate CRM and follow-up records. You will work flexible agreed shifts within set calling windows and be measured on outreach volume, qualification quality, and appointment outcomes.
Key Responsibilities
Conduct warm and cold outbound calls through assigned prospect and lead lists
Make outbound calls to Singapore property leads
Qualify prospects against set criteria and identify genuine buying interest
Handle common objections and reposition the offer to keep conversations moving
Book and confirm appointments, consultations, demos, or Zoom appointments in the calendar
Follow up with leads via WhatsApp and text messages
Log every call outcome, disposition, and next step in the CRM
Work the follow-up pipeline, re-contacting prospects who have not yet committed
Meet daily and weekly outreach targets and appointment-setting targets
Pass qualified, booked opportunities forward to the sales team
Key Performance Indicators
Outbound calls made and connected decision-maker conversations
Lead qualification rate and appointment booking rate
Appointment confirmation and show-up rate
CRM disposition accuracy and call logging completeness
Achievement of daily and weekly outreach targets
Achievement of appointment-setting targets
Typical Deliverables
Consistent daily outbound calling activity from Malaysia
Qualified, booked appointments passed to the sales team
Confirmed calendar and Zoom bookings with reduced no-shows
Accurate CRM call dispositions and follow-up records
WhatsApp and text follow-up activity for active…
Preparing the application form…