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Telemarketing VA (Malaysia)

About the role

Join a real estate team as a part-time Telemarketing VA supporting outbound prospecting and appointment setting from Malaysia. You will own consistent outreach to Singapore property leads, qualify interest, handle objections, and keep the follow-up pipeline moving so booked appointments are reliably passed to the sales team. Key Responsibilities Conduct warm and cold outbound calls through assigned prospect and lead lists Make outbound calls to Singapore property leads Qualify prospects against set criteria and identify genuine buying interest Handle common objections and reposition the offer to keep conversations moving Book and confirm appointments, consultations, demos, and Zoom appointments in the calendar Follow up with leads via WhatsApp and text messages Log every call outcome, disposition, and next step in the CRM Work the follow-up pipeline, re-contacting prospects who have not yet committed Meet daily and weekly outreach and appointment-setting targets Achieve appointment targets Key Performance Indicators Outbound calls made and connected decision-maker conversations Lead qualification rate and appointment booking rate Appointment confirmation and show-up rate CRM disposition accuracy and call logging completeness Typical Deliverables Consistent daily outbound calling activity from Malaysia Qualified, booked appointments passed to the sales team Confirmed calendar bookings with reduced no-shows Accurate CRM call dispositions and follow-up records Zoom appointments scheduled for consultants Lead follow-up touchpoints completed through WhatsApp and text messages What We're Looking For Confident and friendly communication style on outbound calls Experience in telemarketing, ideally supporting property or real estate outreach Ability to speak Chinese for conversations with prospects Comfortable working through both warm and cold lead lists Strong objection-handling and qualification skills Consistent follow-through in re-contacting leads and maintaining the…

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