Telemarketing VA (Malaysia)
About the role
Join a real estate team as a part-time Telemarketing VA supporting outbound prospecting and appointment setting from Malaysia. You will own consistent outreach to Singapore property leads, qualify interest, handle objections, and keep the follow-up pipeline moving so booked appointments are reliably passed to the sales team.
Key Responsibilities
Conduct warm and cold outbound calls through assigned prospect and lead lists
Make outbound calls to Singapore property leads
Qualify prospects against set criteria and identify genuine buying interest
Handle common objections and reposition the offer to keep conversations moving
Book and confirm appointments, consultations, demos, and Zoom appointments in the calendar
Follow up with leads via WhatsApp and text messages
Log every call outcome, disposition, and next step in the CRM
Work the follow-up pipeline, re-contacting prospects who have not yet committed
Meet daily and weekly outreach and appointment-setting targets
Achieve appointment targets
Key Performance Indicators
Outbound calls made and connected decision-maker conversations
Lead qualification rate and appointment booking rate
Appointment confirmation and show-up rate
CRM disposition accuracy and call logging completeness
Typical Deliverables
Consistent daily outbound calling activity from Malaysia
Qualified, booked appointments passed to the sales team
Confirmed calendar bookings with reduced no-shows
Accurate CRM call dispositions and follow-up records
Zoom appointments scheduled for consultants
Lead follow-up touchpoints completed through WhatsApp and text messages
What We're Looking For
Confident and friendly communication style on outbound calls
Experience in telemarketing, ideally supporting property or real estate outreach
Ability to speak Chinese for conversations with prospects
Comfortable working through both warm and cold lead lists
Strong objection-handling and qualification skills
Consistent follow-through in re-contacting leads and maintaining the…
Preparing the application form…