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Room attendant job description: what you'll do and what to write on your resume

Applying for room attendant at a hotel or resort? Copy the duties below into your resume, then read what the interview asks.

Duties to write on your resume

Start each line with what you did. Keep the ones you've really done.

• Cleaned and prepared guest rooms to hotel standards every shift
• Changed bed linen and towels and made beds neatly
• Cleaned and disinfected bathrooms, floors, mirrors and high-touch surfaces
• Restocked toiletries, towels and room amenities from the housekeeping cart
• Reported damaged items, maintenance problems and guest belongings left behind
• Followed the daily room list and prioritized rooms for early check-in
• Kept the housekeeping cart, supplies and storage areas clean and organized
• Used chemicals and equipment safely, following the cleaning and safety rules

First job? Use the same lines for cleaning at home, a family business or a school or church event, and say where.

A resume objective you can adapt

Senior high school graduate looking for a room attendant job, ready to work rotating shifts and keep every room clean, neat and ready for guests.

Skills employers ask for

• Cleaning quickly and thoroughly, room by room
• Paying attention to small details
• Following a checklist and the daily room list
• Being polite and respectful to guests
• Working with a team and taking instructions

What the interview asks

1. Why do you want to work as a room attendant? Say you like keeping places clean and working in a hotel, and give one real reason.
2. Can you work rotating shifts, weekends and holidays? Answer honestly, because the housekeeping roster depends on it.
3. What would you do if you found a guest's wallet or phone in a room? Leave it untouched, report it to your supervisor right away and follow the lost and found process.
4. How do you clean a room fast without missing anything? Describe your order, such as bed, bathroom, dusting, then floor, and checking at the end.

The questions every interview asks, with sample answers

How to get hired

1. Most posts ask for at least a senior high school diploma, and some hire without experience.
2. Prepare a resume, a valid ID, and papers like NBI clearance, a medical certificate and your SSS, PhilHealth, Pag-IBIG and TIN numbers.
3. Apply online or walk in at hotels, resorts and serviced apartments, and check their career pages for housekeeping openings.
4. Expect a short interview and sometimes a trial or room-cleaning demo.
5. Want to stand out? TESDA offers Housekeeping NC II, and its online program has a course for it.

Licence or certificate

• TESDA offers a national certificate for this work: Housekeeping NC II. TESDA's online program has a course for it. Source

What the work is like

You're on your feet and moving all shift, pushing a cart, lifting and bending. Shifts rotate, and busy check-out days are the hardest part.

Questions

Do I need experience to work as a room attendant?

No. Many hotels hire beginners and train you on their room standards.

Is room attendant work part-time?

Mostly full-time, but some hotels hire part-time or on-call staff during busy seasons.

What should I study to become a room attendant?

A short course like TESDA's Housekeeping NC II helps, but it isn't always required.

Similar jobs

• Housekeeper
• Janitor
• Utility worker
• Concierge
• Kitchen crew

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