Housekeeper job description: what you'll do and what to write on your resume
Applying for housekeeper at a hotel, resort or condo? Copy the duties below into your resume, then read what the interview asks.
Duties to write on your resume
Start each line with what you did. Keep the ones you've really done.
Cleaned and tidied guest rooms, bathrooms and common areas to the set standard
Changed bed linens and towels and made beds neatly
Vacuumed, mopped and dusted floors, furniture and fixtures
Disinfected toilets, sinks, showers and high-touch surfaces using the right cleaning chemicals
Restocked toiletries, towels and room supplies on the housekeeping cart
Reported damage, maintenance problems and missing items to the supervisor
Returned guest belongings found in rooms to the front desk or lost and found
Followed daily room checklists and finished assigned rooms on time
No hotel experience? Use the same lines for cleaning at home, a school, a church or a family business, and say where.
A resume objective you can adapt
Hardworking applicant looking for a housekeeper job, ready to work rotating shifts and keep every room clean, neat and guest-ready.
Skills employers ask for
Cleaning quickly without missing details
Knowing which cleaning products to use where
Making beds and arranging rooms neatly
Honesty with guests' belongings
Following a checklist and working with a team
What the interview asks
Why do you want to work as a housekeeper? Be honest. Say you like keeping places clean and you take pride in neat work.
Can you work weekends, holidays and early shifts? Answer honestly, because hotels need staff when guests check out.
What would you do if you found money or a phone in a guest room? Say you would not touch it more than needed and hand it to your supervisor right away.
How do you clean a room when you're behind schedule? Say you follow the same order every time and ask your team for help if needed.
Most posts ask for a high school diploma, though some hire without one.
TESDA offers a national certificate for this work, Housekeeping NC II, and it can help your application.
Bring a resume, a valid ID, NBI clearance and your SSS, PhilHealth, Pag-IBIG and TIN numbers.
Apply online, in person or through the hotel's career page, and expect a short interview.
Some employers ask for a medical certificate or a trial shift before you start.
Licence or certificate
TESDA offers a national certificate for this work: Housekeeping NC II. TESDA's online program has a course for it. Source
What the work is like
You're on your feet and moving all day, bending, lifting and pushing a cart. Check-out time is the busiest, and you often work weekends and rotating shifts.
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