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Sales executive job description: what you'll do and what to write on your resume

Applying for sales executive at a company that sells products or services? Copy the duties below into your resume, then read what the interview asks.

Duties to write on your resume

Start each line with what you did. Keep the ones you've really done.

• Contacted new and existing customers by phone, email and chat to offer products
• Presented products and services clearly and answered customer questions
• Prepared quotations and sales proposals and followed up until the customer decided
• Closed sales and processed orders, invoices and payment details accurately
• Tracked leads, calls and deals in Excel or a CRM system
• Met weekly and monthly sales targets set by the manager
• Handled customer concerns and worked with the team to solve them
• Prepared daily and weekly sales reports for the sales manager

No sales job yet? Use the same lines for selling at a school fair, an online shop or a family business, and say where.

A resume objective you can adapt

Fresh graduate looking for a sales executive job, ready to learn the product well, talk to customers daily and work hard to hit sales targets.

Skills employers ask for

• Talking to customers clearly and politely, in English and Filipino
• Explaining a product in simple words
• Following up without being pushy
• Handling no and staying positive
• Using Excel, email and chat tools

What the interview asks

1. Why do you want to work in sales? Say you like talking to people and working toward a target, and give one real example.
2. How do you handle a customer who says no? Say you ask what worries them, answer it politely and follow up later.
3. Tell me about a time you convinced someone to buy or agree. Use a real story from school, work or an online shop, and say what you did.
4. What would you do if you were behind on your target? Say you check your leads, make more calls and ask your manager for advice.

The questions every interview asks, with sample answers

How to get hired

1. Most posts ask for at least a college degree or some college units, but some accept senior high school graduates with sales experience.
2. Prepare a resume, a valid ID and your government numbers such as SSS, PhilHealth, Pag-IBIG and TIN.
3. Many employers also ask for an NBI clearance and a medical certificate before your start date.
4. Apply online or send your resume to the company directly. Expect a phone or video screening first.
5. Expect an interview, and sometimes a short role-play where you try to sell a product to the interviewer.

What the work is like

You talk to customers all day, by phone, chat or in person, and you work toward targets set each week or month. The hard part is hearing no often and still staying friendly on the next call.

Questions

Do I need experience to become a sales executive?

Not always. Many companies hire fresh graduates and train them on the product. Selling experience of any kind helps.

What should I study to become a sales executive?

Business, marketing or any related course helps, but many employers accept other degrees if you speak well and learn fast.

Is a sales executive job work from home?

Some are. Inside sales and online sales roles can be done remotely, while others need field visits or office work.

Similar jobs

• Sales representative
• Sales agent
• Account executive
• Sales coordinator
• Sales assistant (saleslady)

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